Service Request Forms
SR01 System Administrator & Authorizer User ID & Password Maintenance
Download Form
  • Unblock System Administrator & System Authorizer User ID  (still remember password)
  • Reset password for System Administrator & System Authorizer  (generate new password)
SR02 Corporate Profile Maintenance
Download Form
  • Change Daily Transaction Limit
  • Change Debiting Account
  • Change Payment Control Option
SR03 Account Maintenance
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  • Add or Remove Own Company's Accounts
  • Add or Remove Company's Subsidiary Accounts
SR04 Add, Update & Remove System Administrator & Authorizer
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  • Add new System Administrator & System Authorizer
  • Update information for existing System Administrator & System Authorizer
  • Remove existing System Administrator & System Authorizer
SR05 eToken Maintenance for System Administrator & Authorizer
Download Form
  • Unlock E-Token
  • Deactivate E-Token
SR06 User ID Linking
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  • Link User ID
  • Delink User ID
  • Delete User ID Linking
SR07 Cash Concentration Sweeping and Pooling Form
Download Form
  • Liquidity Management: Request Structure Sweeping
  • Liquidity Management: Request Structure Pooling

Templates

FF01 Payroll Template
Download File
  • Sample file format in excel